Top Computer Problems with Solution For IT, Desktop, Help Desk Support
Hello guys in this blog, I will discuss with you the most common computer
problems and their solutions. So, the first problem that is commonly observed
is that our computer slows down over time. That's a very big problem.
So, for that, you should first know that all our software and
documents are basically saved in our C drive, which we call the primary drive.
And gradually, as we work, install software, and save files, the C drive will
fill up. As soon as the C drive is full or nearly full, the system will
automatically start to slow down.
So, what is the solution?
The first solution is to check the Recycle Bin. Empty the Recycle
Bin, because the Recycle Bin is a folder where all our deleted files are
saved. Deleting them will release some memory.
Besides that, go to the Control Panel and
uninstall any unnecessary software that you have installed and are not using.
This will also free up some space.
Additionally, there are some temporary files in our system
with the extension ".tmp" so open run box with the help of ctrl + R and type
without "%temp%".
You can search for them and delete them.
Furthermore,
if you want to check the size of your C drive, every
Windows computer has a folder called My PC or
Computer. If you open it, you will see something like this (I have shared a small
diagram). So, here, the C drive shows how much free space is available out of 111 GB. This means that your hard disk drive is
mostly full, so you need to reduce some data from it.
Because
if it goes any higher, you can see it has turned red. Red means
that the storage is quite full, and you should reduce the
amount of storage used. Besides this, this is how you check the drive. Besides that, you
should know that there are some software programs and applications that
launch automatically as soon as you start your computer.
To see these, you can search for "System Configuration Tool" in Windows. When you search for this, a window like this will open. It has several
tabs: General, Boot, Services, Startup, and Tools. By going to the Startup tab, you can see which applications and software programs are loading automatically when Windows
starts. You can disable them by clicking the checkboxes, or you can disable all of them. However, my
recommendation is that if you don't know which ones to disable, please don't do this. Otherwise, your
system might encounter problems.
Computer Hanging
Now, a computer can hang at any time, and the main reasons for a
computer hanging are:
First, a virus infection. The solution for a virus is antivirus software, so you should have updated antivirus software on your computer. Many
antivirus programs are available in the market. Windows also comes with its
own built-in Windows Defender.
Install Defender, and it will automatically provide virus protection. Otherwise, there are
other options like Quick Heal, K7, etc. Many such antivirus software programs are available that you can download to
protect your system from viruses. Besides that, a faulty
SMPS (Switched-Mode Power Supply) can also cause problems.
The SMPS is the power supply
unit of our system; it's located inside the CPU or cabinet. If your SMPS is
faulty, the system can hang. The only solution is to replace the SMPS with a
new one to solve this problem. You should know that our computers have many
cooling fans, such as one on the SMPS. Besides that, there's also a fan on the
CPU chip, the processor. If any of your fans are faulty, it's better to
replace them with new ones so that your system doesn't hang. Furthermore, if
the operating system becomes corrupted, if Windows gets corrupted, our system can also hang in that case. In that
situation, you should install a fresh copy of the operating system.
Slow Software Performance
The next problem is slow software performance. What should you
do if your software is running slowly? There are mainly two reasons why
software runs slowly. The first is that your system's processing power is
slow. Your CPU is old and outdated, and the new or heavy software isn't
running properly on it. In that case, you should install a new motherboard and CPU, which can solve your problem. Besides
that, if your system has insufficient RAM, that can also be a reason for slow software performance. In that case, you
should increase your RAM, which can solve your problem to some extent.
Here, I've provided a small table of different processors available in
the market. For example, the Core i3 and Ryzen 3. The Core i3 is an Intel product, and the
Ryzen is an AMD product... Both of these products
are available in the market. If we talk about CPUs or
processors, you can see that it's clearly mentioned that the
Core i3 and Ryzen 3 are for basic
operations. If you need it for domestic use, you can opt for this
processor. If you have a mid-level use case, like in an office, and you think you'll
be using your laptop or PC quite a bit, then you can get an i5. If you want a gaming laptop or need to use high-end graphics, you can
purchase a Core i7 or Ryzen 7.
And if you have professional requirements, then the i9 or
Ryzen 9 are both available options in the market.
These are the different types of CPUs available. The table also
provides information about their clock speed and the number of cores. So, you
can choose any CPU according to your requirements.
Blue Screen Problem
The blue screen problem isn't very common, but it does occur. The
screen looks something like this, and it usually displays an error code. So,
what should you do in this case? This problem can arise due to two reasons.
First, it could be a RAM issue. In that case, you need to detach the RAM from
the motherboard and then reattach it.
This might solve the problem. If it doesn't, you'll need to replace the RAM.
Besides that, this problem can also be related to Windows, a hardware issue,
or a driver problem. By looking at the error code, you'll get an idea of
what the error is. Search for that error code online, on Google, and you'll
find all the information you need on how to resolve the issue.
Reboot and Select Proper Device Message
Reboot and select proper device message. This is what it looks like. Now, the reason for this is quite clear.
There are two possible reasons. Either the bootable disk was not
selected, or the operating system is corrupted. If the
bootable disk is not selected, then as soon as the system
starts, press the F8 or Delete key on your keyboard to open the startup
screen. From that screen, you can choose the proper bootable disk, which will
solve the problem. And if your operating system is corrupted, you will need to
reinstall the operating system, which will also resolve this issue.
Internet Not Working
The internet is not working on our PC/laptop. There
could be two reasons for this. The first is a problem with your internet
service provider. If the problem is on their end, you'll need to contact them.
The second possibility is a problem with your hardware.
Your router might be faulty, there might be a problem with the
modem, a wire might be broken, or there could be some other reason. So what do
you need to do? You'll need to repair or replace any
hardware or software that's causing the problem.
This should resolve your internet connectivity issues.
Hard disk failure
Hard disk failure is one of the most common and critical issues faced by IT
Support, Desktop Support, and Helpdesk Engineers. A failing hard drive can
lead to system crashes, data loss, slow performance, and business downtime.
Understanding
the symptoms, causes, and troubleshooting steps is essential for every support
engineer.
What Is Hard Disk Failure?
Hard disk failure occurs when a storage device (HDD or SSD) stops
functioning properly and can no longer read or write data reliably.
This
failure can be partial (system still boots but works slowly) or complete
(system does not boot at all).
Common Symptoms of Hard Disk Failure
- As an IT support engineer, you should watch for these warning signs:
- System boot failure or “No boot device found”
- Frequent system hangs or blue screen errors
- Unusual clicking or grinding noise (HDD)
- Very slow file access or application loading
- Files getting corrupted automatically
- SMART errors during startup
Disk not detected in BIOS
Types of Hard Disk Failures
1. Logical Failure
- Caused by corrupted file system, malware, or improper shutdown
- Disk is physically fine
- Often recoverable using software tools
2. Mechanical Failure (HDD)
- Caused by damaged platters, read/write head crash
- Produces clicking noise
- Usually requires replacement
3. Electronic Failure
- PCB or controller board damage
- Disk not detected at all
4. SSD Failure
- Controller failure or memory wear-out
- Sudden data loss without warning
- Common Causes of Hard Disk Failure
- Power fluctuations or sudden power loss
- Overheating due to poor ventilation
- Physical shock or dropping the laptop
- Malware or ransomware attacks
- Bad sectors increasing over time
Aging hardware (end of disk life)
How IT Support Engineers Diagnose Hard Disk Issues
Step 1: Basic Checks
- Check disk detection in BIOS/UEFI
- Verify SATA / power cable connections
- Try connecting disk to another system
Step 2: Software-Level Checks
- Run CHKDSK in Windows
- Check SMART status using tools
- Review Event Viewer logs
Step 3: Performance Analysis
- Monitor disk usage in Task Manager
- Check read/write speed degradation
- Troubleshooting Steps for Desktop Support Engineers
- Backup critical user data immediately
- Run disk repair tools if logical failure
- Scan system for malware
- Reinstall OS if file system is corrupted
- Replace hard disk if mechanical failure is confirmed
- Restore data from backup after replacement
- Best Practices to Prevent Hard Disk Failure
- Always maintain regular data backups
- Use UPS to prevent power-related damage
- Keep system temperature under control
- Avoid improper shutdowns
- Monitor disk health periodically
- Upgrade from HDD to SSD for better reliability
When Should You Replace the Hard Disk?
Replace the disk if:
- SMART status shows failure
- Bad sectors keep increasing
- System crashes continue after OS reinstall
- Disk is older than 4–5 years (HDD)
Role of IT Support During Hard Disk Failure
An IT Support Engineer must:
- Minimize downtime
- Communicate clearly with the user
- Follow data security policies
- Escalate to vendor if under warranty
- Update asset and incident records
Disclaimer
All tutorials are for informational and educational purposes only and have
been made using our own routers, servers, websites and other vulnerable free
resources. we do not contain any illegal activity. We believe that ethical
hacking, information security and cyber security should be familiar subjects
to anyone using digital information and computers. Hacking Truth is against
misuse of the information and we strongly suggest against it. Please regard
the word hacking as ethical hacking or penetration testing every time this
word is used. We do not promote, encourage, support or excite any illegal
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